Privacy Policy

Please read carefully.



Dispatch of selected products will commence after receipt of payment.
Any request to cancel a purchase is required to be made within 12 hours of purchase.
Clothing ordered on line is customised using the site’s sizing chart. Clothing is created to the ordered sizing, specific to the client. In accordance with Australian Consumer Law, refunds do not apply when the purchaser changes their mind. The purchaser is responsible to ensure that the correct sizing information is provided. A refund does not apply if the consumer provides the incorrect sizing information. 
Consumers have a legal right to refund if the goods purchased from a business are faulty, not fit for purpose or do not match the seller’s description. To obtain a refund, you must return the goods in their original packaging, with tags still attached, showing no signs of use or wear, and in the same condition you received them. You are responsible for the costs of return postage and insurance. Failure to comply with this item condition policy for returns may result in a partial refund. Items displaying use are ineligible to receive a refund because you have taken advantage of the provision of the item. A condition of purchase of already discounted items is that a strict no refund policy applies.
The personal health nature of lingerie, intimate wear, and footwear including shoes, sandals, stockings and socks, means that once any are paid for and dispatched, the product is unable to be returned, and therefore a no-refund policy, applies.
Lasiri does not REPRESENT or WARRANT that a product hereto is free from defects.

Privacy Statement

We highly value the reputation of our business and supports the integrity of our people. Accordingly, Lasiri is fully committed to protecting the privacy of our Clients because our trusted relationship with our Clients is paramount.
All Client data and information is treated in the strictest confidence. A Client’s name and sizing details will only be released if written permission is provided by the Client.
Client information is stored on a secure server, with company personnel access electronically restricted to authorized participants only. CEO Lasiri is the data access authority.

Consumer Data Privacy Policy

For all transactions, a cardholder’s personal and credit card details will be handled securely to ensure confidentiality; Secure Socket Layer (SSL) encryption is used to ensure sensitive data protection.
SSL certification and a link to the certificate repository is provided at the bottom of each web page.

E-Commerce Privacy

Lasiri will only use any personal information collected from our websites in accordance with the laws and regulations of Australia relating to the protection of personal data.
The information collected on the website may include:
-the users’ Internet Protocol (IP) addresses, which is automatically logged by our web server. IP addresses are used to observe users’ interest in this website (number of visits, etc);
-cookies, which are very small text files saved to your computer and used to track the user navigation around a website. Session cookies are also used to store information on which content, including advertisements, have been seen by a user. Some areas of the site will use persistent cookies which are permanently stored on the users’ computer. Lasiri uses these cookies to identify unique users to our website.
Lasiri may use web beacons and cookies to measure the effectiveness and use of our web site. This information helps us learn things like what pages are most attractive to our users and which of our products are most interesting to our users.
Lasiri may use a third party to deal with advertisements on this site. The advertisers may use cookies to track the number of users responding to the campaign. Lasiri does not have access to or control cookies placed by third parties.
Disabling/Enabling cookies; users have the ability to accept or disable cookies by modifying the setting in their browser. Disabling cookies however may mean that some functionality may be affected.
e-mail addresses and/or other contact details that users voluntarily provide in order for Lasiri to:
provide goods and services to you;
understand your purchase and search profiles;
let you know about other goods and services in which you may be interested;
inform you about changes and improvements to the website; and 
register for premium content.
Where there are opportunities on our web sites for you to receive e-mail communications alerting you to news and offers, you may choose not to receive these. Lasiri will not disclose voluntarily provided details to third parties or use the information in any way without your prior consent.


Additional non-returnable items:

  • Gift cards
  • Underwear and lingerie
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Need help?

Please contact us if you have any further questions.


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